Shipping policy

Last Updated: 21st April 2026

Thank you for shopping with Zerzy.in. This Shipping Policy outlines how we process, ship, and deliver your orders across India.

1. Order Processing Time

  • All orders are processed within 1–3 business days (Monday to Saturday, excluding public holidays)
  • Orders placed after business hours are processed the next working day
  • During sales or peak periods, processing times may be slightly longer

Once processed, your order will be shipped to your provided delivery address.

2. Shipping Methods

We offer:

  • Standard Shipping
  • Cash on Delivery (COD)

We partner with trusted courier services to ensure safe and timely delivery.

3. Delivery Timeframes

  • Standard Shipping: 3–7 business days
  • Remote Areas: May take additional time

Delivery timelines are estimates and may vary depending on your location and courier service availability.

4. Shipping Charges

  • ✅ Free Shipping on all orders across India

5. Tracking Information

Once your order is shipped, you will receive:

  • A shipping confirmation email
  • Tracking number
  • Courier partner details

You can track your order using the provided tracking number.

👉 If you do not receive tracking details within 3–5 business days, contact us at:
📧 zerzy.in@gmail.com

6. Delivery Issues & Delays

While we aim for timely delivery, delays may occur due to:

  • Weather conditions
  • Courier delays
  • High order volumes
  • Incorrect shipping details
  • Remote delivery locations

If delivery fails due to incorrect address or customer unavailability, re-delivery charges may apply.

7. Lost or Damaged Packages

If your order is lost or arrives damaged:

  • Contact us within 7 days of delivery
  • Provide your order number and photos (if applicable)

We will review the issue and provide a suitable resolution as quickly as possible.

8. Contact Information

If you have any questions regarding shipping, please contact us:

Store Name: Zerzy
📧 Email: zerzy.in@gmail.com
📞Phone no. 9871686281

Business Address:
Zerzy
Dr. Ambedkar Nagar, Sec-5
New Delhi – 110062
India

✅ Final Note

We appreciate your trust in Zerzy.in and are committed to delivering your orders quickly, safely, and reliably.

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